Returns & Exchanges

At Chris Titus Tech, we stand by the quality of our specialized hardware and electronics. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Package

    Securely pack the device in its original packaging, ensuring all cables, manuals, and components are included to avoid restocking fees.

  • 3.
    Ship the Item

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Inspection and Refund

    Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.